Frequently Asked Questions

Regular maintenance, like annual tune-ups, timely filter replacements, and keeping your vents clear, can improve efficiency and extend the lifespan of your system. Ensuring proper insulation and sealing in your home also reduces strain on HVAC units.

A programmable or smart thermostat is great for optimizing efficiency, as it adjusts temperatures based on your schedule. If you have a multi-stage system, consult a professional to ensure compatibility.

Filters should be replaced every 1-3 months for standard 1-2 inch filters, and every 6-9 months for 3-4 inch filters. Regular replacements improve air quality and keep your system running efficiently.

Check your system’s manual for the correct MERV rating and size. Higher MERV ratings capture more particles but may restrict airflow; choose one that balances filtration with efficiency for your specific system.

Both systems should have annual tune-ups. For furnaces, check burners, clean flame sensors, and test safety controls. To ensure efficiency, AC units require coil cleaning, refrigerant checks, and airflow inspections

You can replace filters, clean vents and registers, and keep the outdoor AC unit free of debris. Always turn off the power before performing any maintenance, and leave complex tasks to professionals.

System size depends on your home’s square footage, insulation, and local climate. A professional load calculation ensures the right size for optimal comfort and efficiency without overworking the unit.

Watch for unusual noises, odours, or irregular heating. Regular maintenance by a licensed technician and carbon monoxide detector installation near the furnace help ensure safe, efficient operation.

The right AC size depends on your home’s square footage and layout. Generally, 1 ton (12,000 BTUs) per 600-1,000 sq. ft. is a good guideline, but a professional assessment is best.

Yes, many regions offer rebates or incentives for energy-efficient upgrades. Check with utility providers and government programs, or contact us for more information.

Modern HVAC units are designed to be quieter, with most ranging between 50 and 70 decibels. The exact noise level depends on the unit type, brand, and location of installation.

Yes, upgrading to an energy-efficient system and regularly maintaining it can reduce utility costs. Efficient systems use less energy and perform optimally, lowering monthly bills over time.

A humidifier can help alleviate dry air issues common in colder months, improving indoor comfort. Choose a humidifier based on your home’s square footage; steam humidifiers are best for larger spaces and higher moisture needs.

Venting requirements depend on your HVAC system type. High-efficiency units often need PVC venting, while traditional models may require metal venting. Proper venting ensures safe exhaust of gases and optimal system performance.

The Heating Ninja is committed to honesty, quality work, and customer satisfaction. With over 34 years of combined industry experience, we’ve built a trusted reputation for reliable, skilled HVAC services in Calgary and surrounding areas.

Our team brings over 34 years of combined experience in residential and commercial HVAC. Each technician is highly trained and paid hourly, ensuring that every job is done with precision and care.

Our clients value our integrity, competitive pricing, and dedication to quality service. We treat each customer like family and back our work with a comprehensive service guarantee, providing peace of mind and comfort.

We proudly serve Calgary and the surrounding areas, offering a full range of heating, cooling, air quality and hot water solutions for residential and commercial properties.

Our service guarantee means we stand firmly behind our work. If you’re not fully satisfied with any installation, repair, or maintenance, we’ll make it right. Your comfort and satisfaction are always our top priorities

Regular maintenance, changing filters on schedule, and ensuring proper insulation can boost efficiency and extend your system’s lifespan. Scheduling annual tune-ups also helps prevent issues and keeps your system running smoothly.

A programmable or smart thermostat is great for maximizing energy efficiency. It allows you to control temperatures based on your schedule, which can reduce energy use and lower utility costs.

For 1-2 inch filters, replace them every 1-3 months. Larger filters (3-4 inch) can last 6-9 months. Regular replacement keeps your system running efficiently and improves indoor air quality.

Select a filter that matches your system’s size and MERV rating requirements. Higher-rated filters trap more dust and allergens but may restrict airflow, so check your system’s specifications.

A professional should service your furnace annually to check for safety, clean components, and ensure peak efficiency. Regular filter changes and cleaning of air ducts are also recommended for optimal performance.

A heat pump moves heat between the inside and outside of your property. It heats during cooler months by pulling warmth from the air and cools during warmer months by removing heat indoors

Yes, heat pumps are highly energy-efficient. They don’t generate heat but transfer it, using half the energy compared to traditional heating systems, which can reduce your energy bills.

Absolutely! A heat pump handles heating and cooling, so you don’t need separate systems. It provides year-round comfort in one efficient unit.

Heat pumps work best in moderate climates. However, in colder regions, a supplemental heating source may be needed during extreme winter conditions.

A heat pump can last 15 years or more with proper, routine maintenance. Regular tune-ups and filter changes will help ensure longevity and optimal performance.

It’s recommended that your air conditioner be serviced once a year, ideally before the cooling season.

Common causes include a dirty filter, low refrigerant, or a malfunctioning thermostat. A detailed inspection can identify and resolve the issue, restoring cool air to your home.

The size of your AC depends on the square footage of your home. A technician can calculate the appropriate size to ensure efficient cooling without wasting energy.

With routine maintenance, an air conditioner can last 10-15 years. Regular servicing and timely repairs help extend its lifespan and maintain efficiency.

A single-stage AC runs at total capacity whenever it’s on, while a two-stage unit adjusts its output based on cooling needs, providing more energy-efficient and consistent cooling.

Standard options include natural gas, propane, and electric heaters. Natural gas heaters are popular in cold climates like Calgary because they are efficient and cost-effective.

A typical garage heater installation takes about 4-6 hours, depending on the complexity of the setup and your specific requirements.

Yes, garage heaters are safe when professionally installed. Proper venting and secure installation ensure the system operates efficiently without risks of carbon monoxide or other hazards

Garage heaters can be installed in attached, detached, or workshop garages. A professional will recommend the best type and size for your specific space.

Like all heating systems, garage heaters should be serviced annually to ensure safe operation and optimal performance.

If your humidifier isn’t maintaining proper humidity levels, has leaks, or shows signs of wear, it may be time for a replacement. A professional assessment can determine if repair or replacement is the best option.

Humidifier pads should be replaced every 6 to 12 months. Regular replacement ensures your system runs better, more efficiently and maintains proper humidity levels in your home.

A humidifier helps maintain ideal humidity levels, reducing dry skin, sinus problems, and static electricity. It also protects your home’s wood furniture and floors from cracking due to dry air.

We install steam and water humidifiers from trusted brands like Generalaire and Aprilaire. We’ll help you choose the best model based on your home’s size and specific needs.

Routine maintenance is essential for optimal performance. This includes cleaning the unit, replacing pads, and ensuring there are no leaks or blockages in the system. Annual maintenance is recommended.

Most traditional hot water tanks last between 8-12 years.

The size depends on your household’s water usage. Typically, a 40-50 gallon tank is suitable for families of 3-4 people, while larger households may require a tank with a higher capacity.

A traditional tank stores hot water and reheats it as needed. A tankless system heats water on demand, offering more energy efficiency but with a higher upfront cost.

Signs include inconsistent water temperature, rust-coloured water, strange noises, or leaks. If your tank is over 10 years old, it may be time to consider a replacement.

Yes, regular maintenance is recommended. Flushing the tank annually, checking for leaks, and inspecting the pressure relief valve may help keep your system running at peak performance and extend its lifespan.

Any time your furnace or AC breaks down unexpectedly, leaving your home without heat in freezing weather or cooling in extreme heat, it’s an emergency. Contact us for immediate assistance 24/7.

The Heating Ninja provides 24/7 emergency services, including weekends and holidays. We know that breakdowns can happen at any time, so we’re always available to restore your home’s comfort.

Our expert technicians respond promptly to emergency calls, working to diagnose and repair your system as quickly as possible so your home stays comfortable no matter the time.

Call our 24/7 emergency service line at 587-583-1948. We’ll dispatch a technician to assess the issue and provide immediate repair to get your system back up and running.

Emergency services typically have additional fees due to after-hours availability, but we’ll always be transparent about pricing and provide you with an estimate before starting any repairs.

You can easily apply online through Financeit’s secure portal. The application process is quick, and you’ll get a decision within minutes, allowing you to start your HVAC project immediately.

No, Financeit has no hidden fees or penalties for early payments. You can pay off your balance at any time without extra charges, giving you flexibility and peace of mind

You can finance a wide range of HVAC services, including new installations, system upgrades, and repairs for furnaces, air conditioners, hot water tanks, and more.

Financeit offers flexible financing terms and payment plans that fit your budget. You get to choose the term length that works best for you, typically 12 to 180 months.

Financeit evaluates applications based on a variety of factors, including your credit score. While there’s no strict minimum, a higher score increases approval chances and may offer better financing terms.

The program covers annual maintenance, tune-ups, CO2 testing, and 10-year parts and labour for major and minor parts and minor part repairs. It also includes 24-hour priority service and free first-trip service calls.

The program is priced at $160 annually. There is an additional fee per extra unit.

Members enjoy hassle-free maintenance, repair coverage, priority service, and the ability to prevent costly breakdowns. You also have the option to join the Filter Program and save even more.

Yes, the program includes 24-hour on-call priority service, ensuring your HVAC system gets prompt attention when you need it most.

Yes, you can add additional furnaces, air conditioners, humidifiers, garage heaters, and hot water tanks to the program for a nominal fee, ensuring complete coverage for your entire home’s systems.