Your home is one of your biggest investments, and your HVAC system keeps it comfortable, cozy, or cool all year-round. That’s why hiring the right contractor truly matters. To ensure you’re working with the top professionals who can get the job done, and done right, here are THE top questions to ask an HVAC contractor before letting anyone touch your heating or cooling system.
1. Are you licensed and insured?
This is a very important question to ask! Licensing ensures the contractor meets industry standards, and insurance protects you in case of any accidents. Don’t compromise on safety – your family and home deserve certified professionals…or better yet, The Heating Ninja.
2. How long have you been in business?
To put it simply, experience matters. The Heating Ninja has been providing HVAC services in Calgary, Airdrie, Okotoks, Chestermere, and the surrounding areas since 2011, with over 34 years of combined HVAC expertise. Hiring a team with a proven track record ensures reliability and peace of mind so you can enjoy your home, not stress about it.
3. Are your technicians certified?
NATE-certified (or equivalent) training means HVAC technicians aren’t just guessing – they’re trained pros who can handle installations, repairs, and maintenance like true masters of the craft. Life’s too short for shoddy heating or cooling – that’s why when you call The Heating Ninja, you can kick back and relax knowing there’s zero guesswork, just precise ninja-level expertise keeping your home feeling just the way you like it.
4. What brands do you install and service?
Something many people may not know is, not all HVAC brands are created equal. The Heating Ninja works with a variety of top-quality, trusted brands, including:
- Carrier® – Known for reliability and energy efficiency.
- Trane® – Industry leader with long-lasting systems.
- Lennox® – High-performance, energy-efficient solutions.
- Daikin® – Innovative technology for modern homes.
- American Standard® – Durable systems built for comfort.
- AND MORE!
Simply ask your contractor which brands they provide and service, so your system is tailored to your home’s needs and can fit within your budget.
5. What’s included in your quote?
Always ensure your quote covers installation, labor, and warranty details. Knowing the full scope of the service from the get-go prevents any sneaky surprises, ensures your investment is protected, and is within your available budget.
6. How soon can work begin?
Scheduling matters – especially when you live in Calgary’s extreme summer heat or freezing winter chill. Always ask for a clear timeline for equipment delivery and installation so your home stays comfortable without delay, in any season.
7. Do you offer maintenance plans?
Regular maintenance keeps your system running efficiently and extends its lifespan. It also ensures your manufacturer’s warranty remains valid. Maintenance plans are a smart way to prevent unexpected breakdowns and keep your system running smoothly.
8. Can you assess my existing system?
A reliable and certified contractor will evaluate your current system and suggest any improvements or upgrades that may be necessary. This ensures your home is running efficiently, helping to save energy and reduce overall costs.
9. Are you certified for special programs?
This might not be the first question that comes to mind, but it’s a valuable one to ask your HVAC provider. For instance, The Heating Ninja is a certified Installation Contractor for the Greener Homes Grant Program, helping Calgary homeowners tap into rebates and energy-efficient upgrades while boosting home comfort. You never know what programs or partnerships you might qualify for that make accessing top-notch HVAC services in Calgary even easier.
10. Can I trust your references?
Check reviews and testimonials to ensure the contractor has a solid reputation. Locally-owned companies like our team at The Heating Ninja prioritize honesty, reliability, and strong relationships with their clients.
Hiring an HVAC contractor doesn’t need to be a stressful mission. Ask the right questions, work with trusted professionals (or Ninjas), and your home will stay comfortable year-round – without any “iffy” guesswork.
For more expert advice and professional HVAC services in Calgary, give The Heating Ninja a call today!
