This is way overdue, but we had to share our great experience. In February of 2021, one of the coldest months on record in Calgary, our furnace died. Luckily, we are Matt’s neighbours, and I knew he dealt with these sorts of things, so I reached out. They were very busy at that time given the circumstances, but he made time to come by immediately. In addition, despite the fact that our furnace was essentially destroyed from a slow leak, he got it working for the rest of winter that day — and he followed up to make sure we were good.
Fast forward to November 2021, and as anticipated, too much damage had been done. We needed a new one. Throughout the process, I consulted Matt. Even though we did not have a solid plan of how to proceed, he was always available to support and even to come by and take a look. It made our decision to go with The Heating Ninja for a furnace replacement a no-brainer. We knew we were dealing with good people who were highly qualified and professional, and we got a very reasonable price based on what we saw on the market — and we did our homework.
We want to say thank you to Matt and his team for their excellent work. I highly recommend Matt and The Heating Ninja to anyone who has heating and cooling needs!