The Heating Ninja Privacy Policy
Safeguarding your privacy is one of our core commitments at The Heating Ninja. Our Privacy Policy defines how we collect, use, and protect the personal data you share when accessing our website, engaging in services, or enrolling in our programs. You consent to our data practices as outlined in this policy by using our website.
We may collect different types of personal data that you provide during interactions with The Heating Ninja. These include contact details such as your name, phone number, email, and address; service-specific information for arranging services or program subscriptions like Comfort Care Coverage or Filter Program; and financial information required for payment processing. We may gather technical data such as IP addresses and browsing activity via cookies and other standard tracking tools.
The data we collect serves multiple purposes. Primarily, it supports our service delivery, enabling us to maintain and improve HVAC installations, repairs, and program subscriptions. We also use your information to communicate updates, respond to inquiries, and offer customer support. With consent, we may send promotions or updates on new services that could interest you. Data is further used to improve our website experience, analyzing user behaviour to optimize content and site usability.
We uphold strict standards when handling your data. The Heating Ninja does not sell or rent personal data to third parties. We may share collected information with trusted third parties, like payment processors and customer support services, to provide services effectively. We may also share data to comply with relevant laws or regulatory requirements when legally required. These partners must adhere to strict privacy obligations that align with our policy.
To protect your data, we use industry-standard security methods, including encryption and firewalls, as well as frequent security evaluations. Although no online transmission or storage method guarantees absolute security, our commitment to safeguarding your information is unwavering.
We also value your rights concerning your data. You may request access to your data, for corrections to inaccuracies, and request data deletion (subject to certain legal constraints). You can opt-out of our marketing communications anytime by unsubscribing via email or contacting us directly.
Our website uses cookies and standard tracking technologies to personalize and improve the browsing experience. You can manage cookie preferences in the browser you’re using, although disabling cookies may impact certain website functions.
The Heating Ninja’s services are not directed to children under 18; we do not knowingly collect personal data from minors. If we discover that we have inadvertently collected data from a minor, we will promptly delete it.
Our Privacy Policy may change periodically to reflect updates in our data practices or regulatory changes. Any substantial adjustments will be indicated by the “Effective Date” at the top of this document, and we may notify you of significant changes.
If you have questions about our Privacy Policy or data practices, please contact us at:
The Heating Ninja
#38A, 4407 116 Avenue SE
Calgary, Alberta T2Z 3Z4
(587) 809-5766
By using The Heating Ninja’s website and services, you accept this Privacy Policy. Thank you for entrusting your personal information to us.
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