Testimonials / Reviews

I’ve had the pleasure of working with Matt on two occasions now. Both times he tried to help me troubleshoot over the phone. With his guidance I saved a service call and he was genuinely interested in helping me. Now the AC is up and running again. I really can’t recommend the Ninja enough.

Had an amazing experience with Matt’s team. Friendly and efficient, couldn’t even tell someone had been in after they completed the install they were so tidy. Great value and worth every penny!

We had our hot water tank and furnace replaced, and added central air conditioning.

Matt answered all our questions, provided us with various options, explained the positives and any negatives of each choice, so we were able to make a choice we were comfortable with. His pricing was very fair, better than the larger “corporate” types of places. The work crew arrived on time, presented well, kept the workplace tidy, and completed the job on time and on budget. Would recommend The Heating Ninja to friends and family.

I am so glad I found Matt’s number. He came the same day and fixed the furnace. I am thankful that my family didn’t need to be in a cold house during the night. Great service not to mention the reasonable prices. Before that, I called another well known company and they scheduled me for 3 weeks later.

Very impressed with Dave from The Heating Ninja! He came out the day of and diagnosed my issue right away. Very reasonable pricing, super friendly. Would highly recommend.

We always got awesome service every time we have issue with our heating unit in the basement. Owner( Matt) is very professional, very responsive on call or message, always provided us with reasonable cost and always on time for the time he gives you. I have been using his services for last 5 yrs and I wouldn’t call anybody for the my furnace other then The Heating Ninja. I was recommend by my colleague 5 yrs ago and for the past 5 yrs I have been recommending his services to all my friends and family.

First impression, service oriented 100%! Our furnace stopped working tonight, googled nearest furnace service and so glad to have found Matt at Heating Ninja. Why I’m taking the time to write a review is because Matt is truly all about helping people out, very professional. After asking how soon can someone come look at it, he starts by asking us questions, trying to troubleshoot over the phone. Yes! We could tell straight away he’s trying to save us a trip if it’s an easy fix. Let me tell you, these days you get reception and they’ll start by saying it’ll cost you $190 just to have a guy come look at. Nobody will ask you what’s the problem. I know we just spoke over the phone for 15 min. But I feel he’s trustworthy. He’s both extremely knowledgeable and friendly! We will call Matt from now on! If you live in the SE we highly recommend!

Excellent level of service and very reasonable pricing. As mentioned by another customer, honest advice on the need of additional equipment. Also they have a home delivery filter replacement program for less than normal retail price… what else could you ask for?!!

Matt(the owner) was quickly able to give me a multiple quotes on replacing my furnace, humidifier and thermostat —the pricing was better than other companies I received quotes from. Matt’s team did a great job with installation and explaining everything they did. After the installation I noticed some whistling noise coming from the furnace, so Matt quickly sent someone (Zak) to fix the issue and he also kindly answered a bunch of misc. questions I had as well. Great customer service and professionalism.